Privacy Policy

Infinity E-Commerce (“Relikore”, “we”, “our”, “us”) operates www.relikore.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you consent to the practices described below.

1. Information We Collect

a) Personal Information

When you place an order or interact with our website, we may collect:

Full name
Billing and shipping address
Email address
Phone number
Payment details (processed securely via payment gateways)
Order history

b) Automatically Collected Information

IP address
Browser type and version
Device information
Pages visited and time spent
Cookies and tracking technologies

2. How We Use Your Information

We use collected information to:

Process and fulfill orders
Provide customer support
Send order updates and transactional emails
Improve website functionality and user experience
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send promotional communications (only if consent is provided)

3. Payment Information

All payment transactions are processed through secure third-party payment gateways. We do not store complete debit/credit card details on our servers.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information with:

Courier and logistics partners for order delivery
Payment gateway providers for transaction processing
IT and hosting service providers
Government authorities or regulators when legally required

All third parties are obligated to protect your information.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enable website functionality
Remember user preferences
Analyze website traffic
Improve marketing performance

You may disable cookies through your browser settings, though some features of the website may not function properly.

6. Data Retention

We retain personal information only as long as necessary to:

Complete transactions
Maintain business records
Comply with legal and tax requirements
Resolve disputes

7. Data Security

We implement reasonable technical and administrative measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no method of online transmission is 100% secure.

8. Your Rights

Subject to applicable Indian laws, you may:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your data (where legally permissible)
Withdraw consent for marketing communications

Requests may be sent to the contact details below.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

10. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

11. Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes become effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the updated policy.

12. Contact Information

Infinity E-Commerce (Relikore)
Website: www.relikore.com
Email: support@relikore.com
Phone: +91-7030772098
Address: Infinity E-Commerce (Relikore), Bhusari Colony Sub Post Office, Shop No. 5, Survey No. 120, CTS No. 892 & 893, Madhavbaug, Upper Ground Floor, Rohan Corner Building, Gaurihar Society, Paud Road, Kothrud, Pune, Maharashtra – 411038, India