Terms & Conditions

Terms & Conditions

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“User”, “Customer”, “you”, “your”) and Infinity E-Commerce, operating under the brand name Relikore (“Company”, “we”, “our”, “us”), governing your access to and use of www.relikore.com (“Website”) and the purchase of products offered therein.

By accessing, browsing, or placing an order on this Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

1. Eligibility and Capacity

You represent and warrant that:

  • You are at least 18 years of age;

  • You possess the legal capacity to enter into a binding contract under applicable Indian law;

  • All information provided by you is true, accurate, and complete.

2. Products, Pricing, and Availability

  • All products displayed on the Website are subject to availability.

  • The Company reserves the right to modify, discontinue, or update product specifications, pricing, or availability at any time without prior notice.

  • In the event of a pricing error, typographical error, or incorrect product information, the Company reserves the right to cancel the order and issue an appropriate refund.

  • All prices are displayed in Indian Rupees (INR).

3. Order Acceptance and Cancellation

  • An order shall be deemed accepted only upon confirmation of successful payment authorization and internal verification.

  • The Company reserves the absolute right to refuse or cancel any order at its sole discretion, including but not limited to cases involving suspected fraud, pricing discrepancies, stock unavailability, or verification failure.

  • Cancellation of orders shall be governed by the applicable Refund Policy and Return Policy.

4. Payment Terms

  • Payments must be made through authorized payment methods available on the Website.

  • All payment transactions are processed through third-party payment gateways in compliance with applicable security standards.

  • The Company does not store complete debit or credit card information on its servers.

5. Shipping and Delivery

  • Shipping, dispatch, and delivery timelines are governed by the Shipping Policy.

  • Delivery timelines are indicative and not guaranteed.

  • The Company shall not be liable for delays arising from courier operations, logistical issues, force majeure events, or circumstances beyond its reasonable control.

6. Returns and Refunds

  • Product returns shall be governed exclusively by the Return Policy.

  • Refunds shall be processed strictly in accordance with the Refund Policy.

  • The Company reserves the right to inspect returned goods prior to approving any refund.

7. Intellectual Property Rights

All content on the Website, including but not limited to trademarks, logos, product images, designs, graphics, text, and software, is the exclusive property of Infinity E-Commerce (Relikore) and is protected under applicable intellectual property laws.

Unauthorized reproduction, distribution, modification, or commercial exploitation of Website content is strictly prohibited.

8. User Obligations

You agree not to:

  • Use the Website for unlawful or fraudulent purposes;

  • Attempt unauthorized access to Website systems;

  • Interfere with Website functionality or security;

  • Provide false or misleading information.

Violation of these Terms may result in suspension or termination of access and potential legal action.

9. Limitation of Liability

To the fullest extent permitted under applicable law:

  • The Company shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Website or purchase of products.

  • The Company’s total liability, whether in contract, tort, or otherwise, shall not exceed the amount paid by the Customer for the specific product giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Infinity E-Commerce (Relikore), its proprietors, affiliates, employees, and representatives from and against any claims, liabilities, damages, losses, or expenses arising out of your breach of these Terms or misuse of the Website.

11. Force Majeure

The Company shall not be held liable for failure or delay in performance caused by events beyond its reasonable control, including but not limited to natural disasters, governmental actions, strikes, transport disruptions, or other force majeure circumstances.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

You expressly agree that any dispute, claim, or controversy arising out of or relating to the use of this Website, purchase of products, or interpretation of these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Pune, Maharashtra, India.

No other court or tribunal shall have jurisdiction in relation to such matters.

13. Severability

If any provision of these Terms is held to be invalid or unenforceable under applicable law, such provision shall be severed, and the remaining provisions shall remain in full force and effect.

14. Amendments

The Company reserves the right to amend or update these Terms at any time without prior notice. Continued use of the Website following any modifications shall constitute acceptance of the revised Terms.

15. Contact Information

Infinity E-Commerce (Relikore)
Website: www.relikore.com
Email: support@relikore.com
Phone: +91-7030772098
Address: Infinity E-Commerce (Relikore), Bhusari Colony Sub Post Office, Shop No. 5, Survey No. 120, CTS No. 892 & 893, Madhavbaug, Upper Ground Floor, Rohan Corner Building, Gaurihar Society, Paud Road, Kothrud, Pune, Maharashtra – 411038, India